Terms and Conditions

Terms and Conditions

Effective Date: July 24, 2026
Last Updated: July 24, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://rankmetrics.ai/ and any related webpages, forms, content, features, or services made available through the website, collectively referred to as the “Site.”

The Site is operated by Rank Metrics (“Rank Metrics,” “we,” “us,” or “our”).

By accessing or using the Site, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, you must not use the Site.

1. About Rank Metrics

Rank Metrics provides digital marketing and related professional services, which may include search engine optimization, local SEO, pay-per-click advertising, social media management, website design and development, content-related services, analytics, consulting, and other marketing services.

Information presented on the Site is provided for general informational and promotional purposes. A description of a service on the Site does not create a binding obligation for Rank Metrics to provide that service.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Site.

If you access or use the Site on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

3. Consultations, Quotes, and Service Requests

You may use the Site to request information, schedule a consultation, request a quote, or discuss potential services.

Submitting a contact form, requesting a consultation, receiving a quote, or communicating with Rank Metrics does not by itself create a client relationship or require either party to proceed with a project.

Any estimate or preliminary quote is provided for discussion purposes unless expressly stated otherwise. Final pricing, scope, deliverables, timelines, payment obligations, ownership rights, and other project terms will be set out in a separate proposal, statement of work, order form, service agreement, or other written agreement.

Rank Metrics may accept or decline any request for services at its discretion.

4. Separate Client Agreements

Paid services provided by Rank Metrics may be governed by a separate written agreement, proposal, statement of work, insertion order, or similar document.

If there is a conflict between these Terms and a signed agreement relating to paid services, the signed agreement will control with respect to those services.

These Terms primarily govern use of the Site and do not replace a project-specific service agreement.

5. No Guarantee of Marketing Results

Digital marketing results depend on numerous factors outside Rank Metrics’ control, including market conditions, competition, search engine algorithms, advertising platform policies, consumer behavior, client cooperation, budget, website condition, industry changes, and third-party technology.

Rank Metrics does not guarantee:

  • A specific search engine ranking or position;
  • Placement on the first page of any search engine;
  • A specific number of website visitors, leads, calls, sales, or conversions;
  • Approval of an advertisement, account, listing, or campaign by a third-party platform;
  • A specific return on advertising spend or investment;
  • That rankings, traffic, leads, or other results will remain constant;
  • That third-party platforms will not suspend, restrict, or modify an account; or
  • That marketing services will produce the same results for every client.

Any examples, projections, estimates, case studies, testimonials, performance figures, or prior results are illustrative only and do not guarantee future performance.

6. Client and User Responsibilities

When requesting or receiving services, you are responsible for:

  • Providing accurate, complete, and current information;
  • Responding to requests for approvals, credentials, content, and feedback within a reasonable period;
  • Ensuring that you have the necessary rights to all materials supplied to Rank Metrics;
  • Reviewing deliverables, advertisements, webpages, and campaigns before publication when approval is requested;
  • Complying with laws, regulations, platform policies, and industry requirements applicable to your business; and
  • Maintaining appropriate access controls, backups, licenses, and security for your systems and accounts.

Rank Metrics is not responsible for delays, errors, or reduced performance caused by inaccurate information, missing access, delayed approvals, insufficient budgets, client modifications, or other circumstances outside our reasonable control.

7. Contact Form Submissions

You agree that information submitted through the Site will be accurate and will not be misleading, unlawful, abusive, defamatory, fraudulent, or infringing.

You must not use the Site’s forms to:

  • Send spam, bulk messages, or unsolicited advertising;
  • Transmit malware, malicious code, or harmful files;
  • Impersonate another person or organization;
  • Submit confidential information that you are not authorized to disclose;
  • Attempt to gain unauthorized access to any system; or
  • Interfere with the operation or security of the Site.

Submitting a contact form authorizes Rank Metrics to contact you regarding your inquiry using the contact details you provide.

Submission of a telephone number does not, by itself, authorize recurring automated promotional text messages unless separate consent is clearly requested and provided.

8. Acceptable Use

You may use the Site only for lawful purposes.

You may not:

  • Copy, scrape, crawl, index, harvest, or extract Site content using automated means without written permission;
  • Attempt to bypass security controls or access restricted parts of the Site;
  • Test the vulnerability of the Site without authorization;
  • Introduce viruses, malicious software, or disruptive code;
  • Use the Site in a manner that could damage, disable, overload, or impair it;
  • Misrepresent your identity or affiliation;
  • Use Site content to create a competing service or misleading representation;
  • Remove copyright, trademark, or proprietary notices; or
  • Encourage another person to engage in prohibited activity.

We may restrict or terminate access to the Site when we reasonably believe these Terms have been violated.

9. Intellectual Property

Unless otherwise stated, the Site and its content, including text, graphics, layouts, branding, logos, icons, photographs, videos, software, design elements, and other materials, are owned by or licensed to Rank Metrics and are protected by applicable intellectual property laws.

Rank Metrics grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for personal or internal business evaluation purposes.

You may not reproduce, distribute, modify, publish, sell, license, publicly display, create derivative works from, or commercially exploit Site content without prior written permission.

“Rank Metrics,” its logos, service names, and related branding may be trademarks or service marks of Rank Metrics. No right to use those marks is granted except with prior written authorization.

10. Materials You Provide

You retain ownership of materials and information you submit to Rank Metrics.

You grant Rank Metrics a limited right to access, review, store, reproduce, and use submitted materials as reasonably necessary to:

  • Respond to your inquiry;
  • Prepare a consultation, quote, proposal, or strategy;
  • Evaluate whether Rank Metrics can provide requested services;
  • Provide services under a separate agreement; and
  • Meet legal, security, or recordkeeping obligations.

You represent that you have the necessary authority and rights to provide any materials you submit.

11. Third-Party Services and Links

The Site may refer or link to third-party websites, social networks, advertising platforms, analytics providers, map services, scheduling tools, or other external services.

Rank Metrics does not control third-party services and is not responsible for their availability, security, content, privacy practices, terms, accuracy, or performance.

A link or reference to a third party does not necessarily constitute an endorsement. Your use of third-party services is governed by the third party’s own terms and policies.

Rank Metrics may also rely on third-party platforms when delivering marketing services. Changes, outages, restrictions, suspensions, or policy decisions made by those platforms are outside Rank Metrics’ control.

12. Website Content and Information

We attempt to keep Site information accurate and current, but we do not guarantee that all content is complete, accurate, current, or free from typographical errors.

Rank Metrics may modify Site content, service descriptions, pricing information, availability, or features at any time without notice.

Articles, guides, statistics, recommendations, and other informational content on the Site do not constitute legal, financial, tax, accounting, or other regulated professional advice. You should consult an appropriately qualified professional before relying on information that may affect legal or financial decisions.

13. Testimonials and Examples

Testimonials, reviews, case studies, and examples appearing on the Site reflect individual experiences and circumstances.

They are not a promise, warranty, or guarantee that another client will obtain the same or similar results.

Actual results may vary based on industry, competition, budget, timing, market conditions, implementation, and other factors.

14. Website Availability

We do not guarantee that the Site will always be available, uninterrupted, secure, or error-free.

We may suspend, modify, restrict, or discontinue any part of the Site for maintenance, security, operational, legal, or business reasons.

Rank Metrics is not responsible for losses caused by internet outages, hosting failures, cyberattacks, maintenance, third-party failures, or circumstances beyond our reasonable control.

15. Disclaimer of Warranties

To the maximum extent permitted by law, the Site and its content are provided “as is” and “as available.”

Rank Metrics disclaims all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and results.

We do not warrant that the Site will meet your requirements, operate without interruption, be completely secure, or be free from errors, viruses, or other harmful components.

Some jurisdictions do not permit certain warranty exclusions. In such jurisdictions, these exclusions will apply only to the extent permitted by law.

16. Limitation of Liability

To the maximum extent permitted by law, Rank Metrics and its owners, employees, contractors, representatives, affiliates, and service providers will not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages.

This includes loss of profits, revenue, business opportunities, data, goodwill, traffic, rankings, leads, sales, or advertising spend arising from or related to:

  • Use of or inability to use the Site;
  • Reliance on Site content;
  • Unauthorized access to data;
  • Third-party websites, tools, or platforms;
  • Search engine or advertising platform changes; or
  • Any other matter relating to the Site.

To the maximum extent permitted by law, Rank Metrics’ total liability arising from use of the Site will not exceed one hundred United States dollars (US $100).

This limitation applies only to liability relating to the Site. Liability relating to paid services may be addressed separately in the applicable service agreement.

Some jurisdictions do not permit certain limitations of liability. In such jurisdictions, these limitations will apply only to the extent permitted by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless Rank Metrics and its owners, employees, contractors, representatives, affiliates, and service providers from claims, liabilities, damages, losses, judgments, penalties, and reasonable legal expenses arising from:

  • Your misuse of the Site;
  • Your violation of these Terms;
  • Information or materials you submit;
  • Your violation of another person’s rights; or
  • Your unlawful or unauthorized conduct.

18. Privacy

Your use of the Site is also subject to the Rank Metrics Privacy Policy.

By using the Site, you acknowledge that information may be handled as described in that policy.

19. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Any dispute arising exclusively from use of the Site will be brought in the state or federal courts located in New York County, New York, unless applicable law requires otherwise.

You consent to the jurisdiction and venue of those courts.

20. Changes to These Terms

Rank Metrics may revise these Terms from time to time.

The revised Terms will be posted on the Site with an updated “Last Updated” date. Changes will become effective when posted unless a later effective date is stated.

Your continued use of the Site after revised Terms are posted constitutes acceptance of those revisions.

21. Severability

If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary or removed, and the remaining provisions will remain in effect.

22. Waiver

A failure by Rank Metrics to enforce any provision of these Terms does not waive the right to enforce it later.

23. Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and Rank Metrics regarding use of the Site.

They do not replace any signed agreement governing professional services.

24. Contact Us

Questions about these Terms may be sent to:

Rank Metrics
667 Madison Ave
New York, NY 10065
United States

Email: info@rankmetrics.ai
Telephone: (212) 498-8895
Website: https://rankmetrics.ai/