Privacy Policy

Effective Date: July 24, 2026
Last Updated: July 24, 2026

Rank Metrics (“Rank Metrics,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit https://rankmetrics.ai/, submit a contact form, request a consultation, request a quote, or otherwise communicate with us through the website, collectively referred to as the “Site.”

By using the Site or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide

We collect information that you voluntarily provide through our contact forms, consultation forms, quote-request forms, email communications, telephone communications, or other interactions.

This information may include:

• Your name;
• Email address;
• Telephone number;
• Company or organization name;
• Website address;
• Services you are interested in;
• Marketing goals, budget, project details, or business requirements;
• Preferred contact method; and
• Any other information included in your message.

Please do not submit sensitive personal information through the Site, such as government identification numbers, financial account details, passwords, medical information, or other confidential data that is not necessary for your inquiry.

B. Communications

If you contact us by email, telephone, contact form, or another method, we may retain the content of the communication and information associated with it.

C. Limited Technical Information

The Site’s hosting, security, and network systems may automatically generate limited technical records when the Site is accessed.

These records may include:

• Internet Protocol address;
• Browser and device type;
• Operating system;
• Date and time of access;
• Referring webpage;
• Pages requested; and
• Security, error, and server log information.

This information is generally used to operate, secure, diagnose, and maintain the Site.

Apart from information submitted through our forms and limited technical information generated through normal website operations, Rank Metrics does not intentionally use the Site to collect sensitive personal information, payment-card information, or account login credentials.

2. How We Use Information

We may use collected information to:

• Respond to questions and inquiries;
• Contact you regarding a requested consultation or quote;
• Understand your business, website, and marketing needs;
• Prepare recommendations, strategies, proposals, or service estimates;
• Schedule meetings and follow-up communications;
• Evaluate whether our services are suitable for your request;
• Provide services under a separate agreement;
• Maintain records of communications and business opportunities;
• Operate, secure, troubleshoot, and improve the Site;
• Prevent spam, fraud, misuse, and security incidents;
• Comply with legal obligations and enforce our agreements; and
• Protect the rights, property, and safety of Rank Metrics, our users, clients, and others.

3. Communications

When you submit a contact form or request a consultation, we may contact you by email or telephone regarding your inquiry.

We may send reasonable follow-up communications relating to the services you requested or expressed interest in.

Providing a telephone number through a general contact form does not, by itself, constitute consent to receive recurring automated promotional text messages.

Where separate consent is required for marketing emails, automated calls, or text messages, we will request that consent separately.

You may ask us to stop sending promotional emails by using an unsubscribe mechanism included in the communication or by contacting us at info@rankmetrics.ai.

We may still send non-promotional communications relating to an active request, project, agreement, payment, security issue, or legal obligation.

4. Cookies and Similar Technologies

The Site may use cookies and similar technologies to support basic functionality, security, performance, preferences, spam prevention, and website analytics.

A cookie is a small file placed on a browser or device when a website is visited.

Cookies used on the Site may include:

• Strictly necessary cookies required for security and operation;
• Preference cookies that remember selected settings;
• Performance or analytics cookies that help us understand Site usage; and
• Third-party cookies associated with embedded services, maps, videos, scheduling tools, social media, or similar features.

You may control or delete cookies through your browser settings. Blocking certain cookies may cause parts of the Site to function incorrectly.

Where applicable law requires consent before non-essential cookies are used, we will request consent through an appropriate notice or consent mechanism.

5. How We Disclose Information

Rank Metrics does not sell personal information for money.

We may disclose information in the following circumstances:

A. Service Providers

We may provide information to vendors that perform services on our behalf, such as:

• Website hosting and maintenance;
• Email delivery and communication;
• Contact-form processing;
• Spam prevention and cybersecurity;
• Customer relationship management;
• Cloud storage;
• Website analytics; and
• Professional advisory services.

These providers may use information only as necessary to provide services to us or as otherwise permitted by their agreements and applicable law.

B. Business Transfers

Information may be disclosed or transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

C. Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, regulation, court order, subpoena, or legal process;
• Respond to a lawful governmental request;
• Enforce our agreements or policies;
• Investigate fraud, abuse, security threats, or unlawful conduct; or
• Protect the rights, safety, or property of Rank Metrics, our clients, users, or others.

D. With Your Direction or Consent

We may disclose information when you instruct us to do so or otherwise provide consent.

6. Third-Party Websites and Services

The Site may include links to or integrations with third-party websites and services.

Third parties operate under their own privacy policies and practices. Rank Metrics is not responsible for the privacy, security, availability, or content of third-party services.

You should review the privacy policy of any third-party website or platform before providing information to it.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Contact-form inquiries and related communications may be retained while:

• We respond to and follow up on the inquiry;
• A potential or active business relationship exists;
• The information is reasonably needed for business records;
• A legal, accounting, tax, security, or contractual obligation applies; or
• The information is required to resolve a dispute or enforce an agreement.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

Backup copies and technical logs may remain for a limited period as part of normal backup, security, or disaster-recovery processes.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, email system, website, storage system, or security measure can be guaranteed to be completely secure.

You submit information through the Site at your own risk and should avoid sending sensitive or unnecessary confidential information through general contact forms or ordinary email.

9. Your Privacy Choices and Rights

Depending on where you live and the laws applicable to your information, you may have the right to request that we:

• Confirm whether we process your personal information;
• Provide access to personal information we maintain about you;
• Correct inaccurate or incomplete information;
• Delete certain personal information;
• Restrict or object to certain processing;
• Provide a portable copy of eligible information; or
• Withdraw consent where processing is based on consent.

You may submit a request by emailing info@rankmetrics.ai.

Please include enough information for us to identify the relevant communication or contact-form submission.

We may need to verify your identity before completing a request. We may deny or limit a request where permitted or required by law, including when information must be retained for legal, security, contractual, or recordkeeping purposes.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

10. California Privacy Notice

If you are a California resident and applicable California privacy law applies to Rank Metrics’ processing of your personal information, you may have rights concerning access, correction, deletion, and information about certain disclosures.

Rank Metrics does not sell personal information for monetary consideration.

Rank Metrics does not knowingly sell or share personal information of consumers under 16 years of age.

To submit a California privacy request, contact info@rankmetrics.ai with the subject line “California Privacy Request.”

Certain information and entities may be exempt from California privacy requirements. Your rights will be handled in accordance with the law applicable to the request.

11. International Visitors

Rank Metrics is based in the United States.

If you access the Site from outside the United States, information you provide may be processed and stored in the United States or another country where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from the laws where you live.

Where required, we will use an appropriate legal basis or safeguard for international processing and transfers.

12. Children’s Privacy

The Site is intended for businesses and individuals who are at least 18 years old.

We do not knowingly collect personal information from children under 13 through the Site.

If you believe a child has submitted personal information to us, contact info@rankmetrics.ai so that we can review and, where appropriate, delete it.

13. Do Not Track Signals

Some browsers provide a “Do Not Track” setting.

Because there is no universally accepted standard governing how websites should respond to these signals, the Site may not respond to every Do Not Track signal.

You may use browser privacy settings, cookie controls, extensions, or other available tools to limit certain tracking technologies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal obligations.

The updated version will be posted on the Site with a revised “Last Updated” date.

Material changes may also be communicated through an additional notice where appropriate or required by law.

15. Contact Us

For questions, concerns, or privacy requests, contact:

Rank Metrics
667 Madison Ave
New York, NY 10065
United States

Email: info@rankmetrics.ai
Telephone: (212) 498-8895
Website: https://rankmetrics.ai/